Ginger Hibiscus | 18,000 Try to Buy Tickets to Miss Saigon Gala Performance
London theatre West End News reviews
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26 Aug 18,000 Try to Buy Tickets to Miss Saigon Gala Performance

Tickets to the Miss Saigon 25th Anniversary Gala Performance on 22nd September have sold out within hours of becoming available online and at the Box Office. According to a statement on the official Facebook page, 18,000 people logged in to try to purchase one of the 1,700 available tickets, crashing the entire Delfont Mackintosh website, and leading to thousands of fans being left disappointed.

In the full statement, Delfont Mackintosh said:


We are sorry that so many of you had difficulty booking tickets on-line for the 25th Anniversary gala this morning. The truth of the matter is that over 18,000 people tried to book tickets simultaneously at 10am – an unprecedented amount for a single performance in a theatre with just over 1700 seats. We had a queue around the block at the theatre and the overwhelming demand on-line crashed the system at 10:10am and subsequently crashed the entire Delfont Mackintosh website. The technical team got this back up and running as quickly as possible but the performance was sold out within minutes. We knew that the event would be popular, but it was a surprise to discover we needed a venue 10 times the size to accommodate everyone.

We will still sell our usual day seats on the morning of the 22nd September and we hope to release some production seats between now and then, which are currently held for the cast and technical team.”